If you are unhappy with any aspect of our service, please contact us at: admin@saleleads.net. We will attempt to rectify the situation.

When We Refund or Replace Data

We offer refunds or replacements in the following cases:

Eligible for Refund / Replacement

• Duplicate Records: If the delivered data contains excessive duplicate entries.
• Incorrect Targeting: If the data does not match the agreed industry, location, or job titles.
• Invalid File Delivery: If the file is corrupted, incomplete, or cannot be opened.
• Major Data Errors: If a significant portion of the data is missing required fields (email, phone, as promised).
• Technical Delivery Failure: If the order was paid for but the data was not delivered due to a system issue.

Not Eligible for Refund

• Low response, open, or conversion rates (marketing results vary).
• Buyer error (wrong filters selected during checkout).
• Change of mind after delivery.
• Already used, uploaded, or partially used data.
• Expectations not explicitly mentioned before purchase.

Our Resolution Approach

• We prioritize replacement or correction first.
• If replacement is not possible, a partial or full refund will be issued.
• All refund requests must be submitted within 7 days of delivery.

Our Commitment

We believe in fair use and transparency. Genuine issues are resolved quickly, professionally, and without unnecessary delays.

No refunds will be made if we terminate your services due to a violation of our terms of use or any other violation of our terms and conditions, except as may be provided the rein. This does not affect your statutory rights.

The files purchased as part of a promotion or promotional code, are not refunded. Money Back Guarantee only apply when we don’t provide service and or our Fault in service.

Any funds sent to saleleads.net which are in excess of the amount owed can only be reimbursed in credit and can not be refunded